Privacy Policy

ADAM AI is operated by AdamAI AG, Churerstrasse 154, 8808 Pfäffikon SZ, Switzerland. In this policy, “ADAM”, “we” and “us” mean AdamAI AG.

For privacy questions and requests, email michael@adamai.ch or write to that address.

This policy describes processing connected with our website, enquiries, recruitment and service. Swiss data-protection law applies, together with other applicable requirements, including the GDPR where it applies.

We determine the purposes of processing for our account administration, business communications and recruitment. For these activities, we act as controller.

For personal data in documents and workflows controlled by a business customer, we normally process on that customer's instructions. The customer may itself act for another controller. Requests about information in a customer's documents should normally be addressed to that customer; we assist it in responding.

Information comes from you, your organisation, authorised users and connected systems. Technical information is also generated through use of the service. The contents of business documents depend on what the customer submits.

Where the GDPR applies to processing for which we act as controller, the grounds depend on the activity. We rely on contract where processing is necessary for a contract with you or steps you request towards one; legitimate interests in responding to business contacts, managing relationships and protecting the service; applicable legal obligations for required records and disclosures; or consent where required. Recruitment processing must also satisfy applicable employment rules. For customer document data, the customer determines its lawful basis and we follow its instructions.

ADAM uses automated and AI-assisted processing to classify, read, extract, compare and check business information. Relevant documents or fields may be sent to specialist document-processing and AI-inference services. Results can contain mistakes and should be reviewed before consequential use.

Customers configure the workflows and determine how results are used. Processing business documents is not, by itself, a statement that automated decisions about individuals are being made. Any use involving decisions with legal or similarly significant effects needs to be assessed in its actual context.

We share information with authorised personnel and service providers as needed for hosting, storage, document and AI processing, background workflows, communications, security and support. Customers may request details of providers involved in their service from michael@adamai.ch.

Enquiry and demonstration contact details are stored in our customer-relationship system, HubSpot, Inc. (United States), under the Swiss-U.S. Data Privacy Framework and Standard Contractual Clauses. Website usage measurement, after consent, is provided by Google Analytics; see How Google uses information from sites or apps that use our services.

Information may also be disclosed to professional advisers or authorities where necessary for legal obligations or legal claims, and in connection with a business reorganisation subject to applicable safeguards.

Where customers direct information into their own connected systems, those systems are subject to the customer's arrangements and permissions. Deleting information from ADAM does not automatically delete copies held in those destinations.

Our service uses infrastructure and providers outside Switzerland, including in the European Union and the United States. Processing locations depend on the services involved. Transfers must satisfy applicable data-protection requirements. Contact michael@adamai.ch for information about the arrangements relevant to your data.

The following distinguishes active workspace data, cleanup processes and records that remain after a cleanup. It does not mean every copy disappears at the same instant.

The absence of automatic expiry is not a reason to retain personal data indefinitely. Retention must be limited to what remains necessary for an identified purpose or applicable legal obligation, with deletion or anonymisation when that need ends. Contact us about deletion of information not covered by ordinary workspace controls.

An automatic export can fail without stopping a scheduled account deletion. Arrange any export you require before irreversible deletion and confirm that you have received the information you need.

We use technical and organisational measures appropriate to the processing risks. No online service can guarantee complete protection against every threat.

Some documents are accessible through private links without sign-in. Anyone who holds such a link may be able to open the document. Treat those links as confidential and control how they are forwarded.

Our Cookie Notice describes authentication and preference storage, local configuration storage, external security checks used on forms, and the analytics cookies that are set only after you accept them.

Depending on applicable law and circumstances, you may request access or information, correction, deletion, restriction, a portable copy of eligible data, or object to certain processing. You may withdraw consent where consent is the basis for processing, without affecting earlier lawful processing.

Send requests to michael@adamai.ch. We may request proportionate information to verify identity and authority. We respond within applicable legal time limits and explain any lawful limitations. For information controlled by a customer, contact that customer first.

You may raise concerns with the Swiss Federal Data Protection and Information Commissioner or, where applicable, your competent EU/EEA supervisory authority.

Application information is used to assess suitability and communicate with candidates. Please avoid unnecessary sensitive information. Any retention for separate future opportunities must be addressed separately from the original application.

We update this policy when our processing changes and provide additional notice where required. Questions can be sent to michael@adamai.ch.